Lori Heard

Rhody Family Funeral Home

It’s with deep regret we announce the passing of our partner, daughter, sister, granddaughter, and niece Lori Lynn Heard (Jackson) on Friday, November 8, 2019 at Guelph General Hospital. She was in her 26th year.

Lori was born on May 18, 1994 in Owen Sound. She came into the world as a little firecracker and she remained being that spark throughout her short life. She talked at a very young age so having conversations with her were certainly interesting. She loved helping mommy in the kitchen baking and enjoyed eating the fruits of her labour. Lori enjoyed attending nursery school in Owen Sound but the drives to and from with her daddy is what she enjoyed the most. When Lori was 4, her younger sister Cortney was born, then the sparks really flew. Frankly, Lori was kind of upset not only having to share the same birth month together, but having their special days only three days apart, which meant birthday parties the same day. She cursed this often but when the presents were had and there was cake to be eaten she loved every bit of it. 

Despite arguments and constant bickering with her sister, in time they grew together to become best friends and did many things together making wonderful memories along the way. Lori always ensured her younger sister made it to and from school safely because she had a big caring heart and protected her. Lori attended Elderslie Central School from kindergarten to Grade 8 where she made many friends that remained with her throughout her life. When she was 7 years old the first of 4 brothers arrived, in succession Austin, Tyson, Adain and Gavin. They all came into this world knowing the love they would receive having a big sister like Lori. She loved having fun with them. She ventured outside her comfort zone being a girl, and joined the boys and her younger sister in getting dirty and having lots of fun together. When Lori was around 14, she ‘borrowed” her dad’s pickup truck to “go find the dog”. She drove all over the property with her siblings in the back, spinning the tires on the wet grass causing ruts. She tried to cover them up with pine needles but eventually was found out. She cut her sister’s hair which required emergency fixing, she accidentally locked herself in a fridge at her Ma and Pa’s farm which caused a lot of panic with her mom and Ma, and was brought home by the police after being caught throwing stones at a vacant house up the street. All of which became the funny stories we could share about Lori.  She attended Chesley District High School until Grade 10 then followed her heart to Clifford to be with her beau Brandon and his loving family. She attended Norwell District Secondary School and worked part time at Tim Hortons in Harriston. At the age of 18 Lori became a mom to Bentley. She was the sweetest, most loving mom. She then married Brandon and two years later they were blessed with Karleigh. Lori sometimes struggled with having her hands full with both rambunctious children, but having family in close range allowed Lori to have her breaths of fresh air. Eventually, Lori’s heart became that of Joe’s. He brought 2 beautiful girls, Charlotte and Lilly into Lori’s heart as well. With the amount of love they shared, along came Tanner to cherish together. She made her life in Guelph with her large family, a staple of who she was. She enjoyed living in the city, having many amenities close to her and growing more branches on her family tree by the love and support she received often by Joe’s family. She was a bright spirit and full of life. She would do anything to support her children and refused to lead them astray. She always did the best she could. Lori silently suffered, but her beautiful smile hid her suffering which sadly led to her tragic end. She will be remembered and loved by so many, her spark will remain forever.  

Beloved partner of Joe Jackson of Guelph, loving mother of Bentley and Karleigh Dally, Charlotte, Lilly, and Tanner Jackson. Also survived by her mother Jennifer Whitfield (Joe Harvie), and her father Steve (Becca) Heard. Sister of Cortney, Austin, Tyson, Aiden, Gavin, Parker and Libby Heard and Dylan Harvie. Special niece to Angie Allan (Rob), Amanda Modaragamage (Dil), Jessica Rasmussen (Nick), Katelyn Nelson, and Cathy Beitz (Ken). Cherished granddaughter of Paul and Elaine Nelson, Chris and Bonnie Heard. Great-Granddaughter of Beverley Menary and Johnny Whitfield. She will be sadly missed by the Jackson and extended family, the Dally family, many cousins, aunts and uncles. Predeceased by her Papa Bruce Whitfield and Grandma Carol Heard. 

Her family will receive friends at Gilbert MacIntyre and Son Funeral Home, Hart Chapel (1099 Gordon St., Guelph) on Thursday, November 14 2019 from 6 - 9 p.m. as well as on Friday, November 15, 2019 from 9 - 11 a.m. A celebration to commemorate Lori’s life will follow in the funeral home chapel at 11 a.m.

A further time to remember and celebrate Lori’s life will be held at the Klages Mill, Chesley (11 1st Ave. N.) on Sunday, November 17, 2019 from 12 noon until 2 p.m. All are welcome.

In lieu of flowers, donations to The Nightingale Centre would be appreciated. Likewise, in honour of Lori please consider signing up to be an organ donor. You too can save lives!

Send to friend
Debbie & Denny Merritt
November 18, 2019
Dear Jen, Paul, Elaine and families,
We heard of the sudden passing of Lori. We know your hearts are breaking. We are thinking of you during these days of loss and grief. May memories of the days you had with her give you some comfort at this difficult time. We are praying for you all.
Marie Thomson
November 17, 2019
Joe & Children .There are no words to ease your sorrow at this time. Only family and time can do that. I am so truly sorry for your loss on a beautiful wife & mother.
Gary And Gwynne Smith
November 16, 2019
Dear Jen & family; Paul & Elaine & families:
Our heartfelt condolences at your sad & sudden loss...
Thinking of each of you with caring & prayers,
Gary & Gwynne
Susanne Leifso
November 16, 2019
To Jennifer and all the family,
Our sincere heartfelt condolences from our family to you all. May the God of Love, Peace, Comfort and Hope surround you all. May you be comforted knowing that so many of us are keeping all touched by Lori's passing, in our prayers! Lori will be remembered as a bright beaming ray of sunshine spreading LOVE to all she met & to those close to her heart.
Susan Taylor
November 15, 2019
To Jen and family, my sincere condolences
I can not begin to know how you feel at this very sad time.
You are in my thoughts and prayers.
With sympathy,
Susan Taylor
Rita Cronkwright
November 14, 2019
My deepest condolences to the family
Ann Geertsma
November 14, 2019
Jen, I cannot imagine the pain of losing a child. My deepest condolences to you and all of your family.
Kelly & Lindsay
November 14, 2019
Our Condolences to Lori’s family and friends

Kelly Kaake & Lindsay Grieve
Gracelyn, Gage & Rosalye
Andrea Money
November 14, 2019
My sincere condolences for Lori’s family at the loss of such a beautiful young lady inside and out. Lori was a close friend to my daughter and it was a joy watching the two of them grow. Lori will be missed.
Eileen Mustard
November 14, 2019
To Jennifer and all of your family my condolences and holding you in my thoughts and prayers as there can be no greater pain than for a mother to lose their precious child. My heart aches for you.
Catherine Krause
November 13, 2019
Our condolences to all of Lori's passing .
April wilson
November 13, 2019
My deepest condolences to the family
Jean Brow
November 13, 2019
My heart is very sad writing this condolence. I,m so sorry for all of Lori family and friends loss.

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Our Testimonials

Well Nathan…due to COVID and everything going on, you did an excellent job and you went above and beyond our expectation. COVID changed a lot of things, but in the end we were very satisfied. Thank you! 

Mary Kaufman

I can think of nothing you could have done to better improve our experience. My grandchildren & I all felt relaxed and so appreciated your quiet, excellent care of our family. You provided dignity & caring – so much appreciated. I somehow knew we were in good hands.

Joan Saunders

We were very pleased with everything. So much positive feedback was received! We felt so very supported and cared for throughout!! We would recommend your funeral home in a heartbeat. We were so happy to travel from Barrie to Chesley to have you take care of our John. Thank you all so much!

Margaret Ellis & Family

Because of COVID-19 we had to do the complete service from home via D.V.D. GREAT!

William Hall

I was amazed that I could smell KFC fries when I first walked in at the visitation. That was so lovely. My husband would have loved it. Thank you again for that! 

Sheila Jacobs

[I] have already told many people what an amazing job you did. My entire family and friends couldn’t agree more! Everything was totally looked after. Things I never would have thought of were either done or brought to my attention. Thank you so much for everything you did. It made a really rough time a little easier to handle. Thank you!

Dianne Veen

“One of a kind” service as well as ongoing support! Beyond [our expectations] and Thank You.

Carol Vallie

I received comments on how informative and interesting the life story was. I know how amazing you are!!! I never stop bragging about you !!!

Lynn Jackson & Family

Nathan and his staff are kind, compassionate and gentle as they guide you through the process of celebrating the life of your loved one. My family has worked with Rhody Funeral Home five times now and each time they have went above and beyond to support us and to honour our loved ones. We will be forever grateful for the professional yet personal way they approach funeral planning. Their sincere empathy and passion for helping families during this difficult time of life is a gift.

Sarah Rogers

It was 100%. I got many comments on how things were handled.

Eugene Perkins

Nothing could have been done to better improve my experience. Nathan, I was more than pleased with everything. Thank you.

Morris Galbraith

I found yourselves very helpful and can’t think of anything negative in our experience with yourselves. We were satisfied [nothing could have been done to better serve us, including] also the travel to Tapleytown (Hamilton) at a low cost where the burial took place.

David Kuiper

Everything was perfect. We had many comments on the service and the little personal touches – that makes it special. Keep up the personal touches!!!

Janice Rapp

Nothing comes to my mind as to what you could have done to improve our experience. My whole family was so pleased, as was I, with every detail. All of the details were so well presented and the full staff were so helpful. In terms of pricing, we received what we asked for ten-fold. Every aspect of Jim’s funeral was so well presented and we would certainly pass this on to others. 

Karen Siegrist

There was nothing that could have been improved. (Except the weather!) The prices were reasonable, especially with the services provided. Thank you so very much. With such a large family, everyone was very pleased on professionalism and presentation.

Terrilea Fidler

I don’t think there is anything more you could have done. Everything was so professionally done, in our experience. I don’t know any place that goes the extra mile to help families accommodate their needs. Nothing could have been improved. We could not have been more satisfied.

Reta Steward

It felt as if you had met and knew John! All of us agreed that John would have approved. Many friends commented on how lovely the service was and how it suited John.

Cathie Stauffer

I really can’t think of anything you could have done to better improve our experience. The only other funeral that I helped arrange was for my father, and at that time I didn’t get the same sense of professionalism or sympathy. Nathan was willing to accept our suggestions, and also to “take the lead” in showing us the next step and what was expected, even to putting details of the funeral into my computer!

Martie Dorland

You did a wonderful job from start to finish. I can’t think of anything you need to improve on. Great job! Helping us to wade through the government forms was great! Saved us a lot of anxiety. We will definitely recommend your funeral home. Wonderful service with kind and caring staff. 

Carol Ryan

I don’t see how you can improve exceptional services. Whatever was necessary on your part to provide was done without question. You eliminated much paperwork and guided us through a painful process with empathy and professionalism. 

Donna Jones-Baldwin

I feel the professional quality of services my family received was second to none.

Kim Moylan

Nathan, I can’t tell you how much your care and support has meant to my whole family. You obviously take great pride in the service you provide. I can’t think of anything you could have done to help us more. You, your mom and Terri-Ann make an excellent team. I had so many compliments on the set up and the service. I sing your praises to everyone who asks. Keep up the fantastic work.

Ruth Stephen and family

It was exceptional how Nathan opened our hearts and minds to give info; then transferred into so many ‘on target’ ways. Also very comforting and understanding to us all. Many comments, impressed, liked all that was done, respectful family-like atmosphere at all times. Especially kind to young members of family as well. Above and totally beyond expectation – Thanks.

Mary Harrison

What one thing could we have done better to improve your experience?
Nothing, we were very happy with services and support provided to our family. Well done. We really appreciated everything that was done for us and how well it was done.

Don MacDermid

Overall I am extremely pleased. Your kind, caring and professional services went above what I expected. All our needs were met satisfactorily and more.

Barbara Aikens

Everything was done so professionally that I don’t think anything else could have been done.

Joy Pitman

You go above and beyond with your services and expertise and compassion.

Judy Charlton

You have succeeded in taking the sadness out of a funeral and made it into a celebration of life and remembrance, which we truly appreciated... Continue doing what you did for us. It was exceptional in every regard.

Marlowe Emke

Our law office often has had many estates involving families who have obtained funeral services from Nathan. He is regarded by my staff and myself as outstanding for his professional, pleasant, and efficient manner. We would highly recommend Rhody Family Funeral Home to anyone.

Ross McLean, McLean Lawyers

Dear Nathan, I cannot say thank you enough for everything you and the rest of the Rhody Family Funeral Home team done for our family with Mom's passing. From the moment you got to Mom's house your professionalism was second to none. You listened and read between the lines yet missed nothing, every little touch was simply perfect, you left nothing undone, your care and compassion to ensure our family made Mom proud one more time, and for that I am forever grateful. You took a very difficult time for us and made it as simple and stress free for us as humanly possible. Nathan you should be very proud of yourself and the rest of your team. You have definitely set the bar very high for any other funeral home in the province to follow. Again thank you

Sincerely, Deb and Doug

Nathan: Thank you so very much for all that you have done for my Mom and my family. Your friendship during this difficult time was truly heartfelt. You made us feel welcome and like a part of your family. The whole time we spoke both at the nursing home and then at your place was a very peaceful experience. Not once were we made to feel like we did not belong there. Your attention to detail in everything that all of us said shows in the story of my Dad’s life and the video. Where there were concerns, you set them all at ease. I so appreciate all that you did for my Mom in helping her take care of cancellations and notifications for my Dad. It set her mind at ease knowing that you were taking care of all of this for her. It set me at ease knowing that she would not have to deal with the frustrations that sometimes come in taking care of these things. You and your family have gone above and beyond in all that you have done for us and I am truly thankful. The warmth and caring went home with us that day. We knew that the right choice had been made in allowing you to take care of my Dad. Again, thank you.


Your services are respectful, accomodating and very professional. An excellent job done. Thank you.

Darren Goodayle

Our aunt & uncle were buried from a different funeral home and we noticed a huge difference in the funeral home services provided. Our mom and dad looked so natural (thank you!) while our aunt and uncle did not. Thank you Nathan, we can't begin to tell you how much we appreciate you and your staff this year!

Ann Legge, Patricia Tibbo & Jane Lembke

All the worlds a stage and all the men and women merely players." Rhody Family Funeral Home takes this and runs with it in an intricate and tasteful manner. The beautiful funeral home sets the stage to reflect the deceased's individual personality. Nathan's artistic ability is only surpassed by his compassion, sincerity and understanding. He goes above and beyond the required duties. His staff is second to none. Darlene Rhody soft spoken and sympathetic and Morris Emke gentlemanly and obliging. Pastor Terri-Ann is like no other with her comforting words of wisdom and encouragement and so compassionate. Her service was nothing short of beautiful. A very heartfelt thank you to Nathan and his staff for making an unpleasant experience bearable. And hats off to Rhody Family funeral home for sending dad -Ross Hammond off in the fashion he deserved. From my mom and my siblings our sincerest gratitude.

Nancy Nickel

Personnel, facilities, advise & support all exceeded our expectations - it helped to communicate details by email. In particular, both Nathan and Terri-Ann did an excellent job! I was surpised at the after service documentation - all details well organized.

Larry Bell

Nathan and staff were kind and helpful throughout the process. They really went above and beyond to make the experience as positive as possible.

Amy Stephen

Everything was great - many great comments made about the story alone on Pearl's life and we sent copies to people who could not attend - a very nice addition.

Family of Pearl Stephen

Our experience was amazing under the circumstances. Your services were perfect. You went above and beyond our expectations. You are very caring, compassionate and professional in your approach. You create a very therapeutic environment.

Elmer Ward

"Dear Nathan, your many caring and creative touches from the notice to the burial in the days following Catharine's (McKeeman) passing meant so much to all of us. You honoured her life in so many meaningful ways. Your compassion and celebration of her life will always be remembered by all those Catharine held dear."

Ian Campbell, Catharine's Brother

“Nathan, you did an absolutely amazing job. People give us compliments about everything from the life story to the beautiful, elaborate displays at the visitation. I tell everyone it was you. All the surprises - the cookies, the recipe cards, the signing picture - all amazing!”

Kim and Alan Grant

“Staff were professional and friendly.”

“Exceptional service.”

Lawrence and Heather Lamarche

“Nathan, you present yourself very well. Facilities were all that could be expected.”

“I would recommend your funeral home to everyone. Nathan’s ability to put you at ease, with a caring attitude is super and very respectful!”

Carol Golem

“We were all very impressed.”

Roberta Godwin

“Dear Nathan - You did a good job. Thank-you for all your help and all the information you obtained for me."

Gloria Albright

“Your sense of humour was a plus! You and your staff clearly have a calling for the work that you do. We all felt that we were in good hands throughout the entire process…. Nathan, thank you for everything. You made things easy for us, as we felt like we were working on Dad’s arrangements with family. We gave Dad a great send off and thank you and your staff for being a part of it.”

Deborah Hart

“Letters cancelling Gov’t services was a great help and was very much appreciated.”

William & Loraine Patterson

“You did everything really well. All needs were met and then some.… We received positive comments on the stationary. Great keep sakes. The book and slideshow were beautiful.”

Elaine King

“We had no concerns- worries, nothing, but confidence in the staff – we knew exactly how everything would happen and when - it was so nice not to have to concern ourselves with anything.”

Rebecca Becker

"I don't think there is anything more you or your staff could do."

Bernice Frook

"No improvement needed. We were pleased with everything."

Susan Taylor

“I would not have changed anything. Thanks very much – Nathan and staff.”

“New renovations are very inviting and warm. All your new cards and books are very heart warming and keepsakes.”

Valerie Long

"Staff were outstanding. Overall, it was great. Everything was perfect."

Susan Laver

“Staff is exceptional!... All needs were met.”

“Service was beyond expectations… Already recommended to various people.”

Steve Thomson

“Could not have been more useful – very satisfied! I would highly recommend Rhody Family. Thank you ever so much for your professionalism and expertise.”

Dave Hillier

“Honestly, you and your staff made this time in my life the best it could be and were extremely helpful, respectful, professional and accommodating to my needs and my family’s needs, especially providing me with a space to feed [my child] if needed. Thank you for everything”

Olivia Strucke

“Everything was perfect; it’s always nice to have lots of options.”

Kevin Dailey

“Thank you for all your empathy, compassion and professionalism. Our family… is very grateful that we chose Rhody Family Funeral Home to look after our loved one.”

Siobhan Bell

“Your services were excellent. Thank you again.”

Debbie Eidt

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