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Testimonials

Honoured to Support the Communities of:
Allenford, Chatsworth, Chesley, Desboro, Elmwood, Hanover, Paisley, Tara

Dear Rhody Family, Words simply cannot express our gratitude for the service, caring and kindness shown to our family through this very difficult time. With the passing of a second parent, we were reminded what it means to be guided by such a professional team of staff through planning and administration to the subtle nuance of so many things involving our mother’s service, life and memory. Special thanks to Jana for making a difference each personal step of the way, to Terri-Ann for reading our eulogy and to Nathan for creating the type of environment that makes everything possible. With heartfelt gratitude, Tom, Dave and Ted Burley

Ted Burley

Thank you for helping to give Jim the memorial as deserved. I know he would have been pleased. It is impossible to improve perfection thus there was nothing you could have done to improve our experience.

Karlene Lipskie

Everyone at Rhody’s exceeded our expectations. You walked us through each step, you were flexible, patient, helpful, supportive, wonderful. Jana was wonderful and guided us through the process. I can’t think of anything you could have done better. You went above and beyond. Your thoughtfulness, guidance, professionalism and compassion helped us through a tough time. We were so pleased with everything. 

From Sue Stuempfle
For Herb and Elizabeth “Lib” McGilveary

We can’t say enough. Your services for our mom (2019) and brother Greg (2022) were wonderful and that you continue to be there for dad is comforting. There is really nothing you could have done to better improve our experience. We were so happy with all you did and all you continue to do. Your support is over and above expectations. You were very respectful and accommodating . Nothing more was needed as you always added services if requested or needed. 

Jackie and Paul Leece

Many people have commented on how nice of a job you did, thus there is no need to recommend Rhody Family Funeral Home. We are impressed with our services. 

Klages Family

 Nathan & Staff –

Your combined depth of understanding, sincere compassion and articulate professionalism truly reflected and honoured my mother’s life and provided me comfort and assuredness in every detail.  With gratitude, much appreciation and thanks.

Marie Krauter

 Nathan, your entire staff has been nothing but supportive, kind, and courteous. Thank you for the amazing service. 

Heather Hazlett

Thank you so very much for your professionalism, your humour, your attention to every  detail, your patience with all our changes and “props” we  kept bringing for making everyone feel comfortable and safe in your environment. Isabelle, Brad and family, and Linda were most impressed. I want to say a personal “thank you” for all the support you gave me as I had the journey with them. Kindest Regards,  

Dianne K.

We were overwhelmed by the caring and respect shown to our family. Everyone thought the services for Doug suited him.  

Pat Mercey

The services provided by Rhody Family Funeral Home were exceptional! There was nothing you could have done to better improve our experience! 

Percy West

There is nothing we can think of you could have done better to improve our experience. Nathan and Darlene, thank you for everything you did to accommodate us and our wishes. 

Bob Keeling

Thank you for your excellent service in our planning of Ross Gabert’s service. We really appreciate it.   

Ruth Gabert & family

All the personal touches to the visitation / service make the loss process very special.  

The Margaret Pratt Family

Mom didn’t want extravagance but rather a nice service and we got wonderful over the top professionalism just the same. She would have been pleased the way her hair was combed. It had to be kept short because of COVID restrictions.

Family of Jean Wark

There is nothing you could have done differently. You, Jana, were amazing and Nathan you were awesome too! I have been promoting your funeral home whenever anyone asks where our dad was. Thank you so much. You went above and beyond what we expected.

Joanne Lippert

Nathan, you and your staff went above and beyond taking care of everything with so much respect and professionalism. All the extras like the deck of cards, trifold, and photobook were amazing. Your genuine care is a comfort at such a difficult time.

Nancy Janssen

In looking back there is not a thing Nathan could have done to better improve our experience. Nathan handled our initial meeting of February 2020 and subsequent meetings with attention, knowledge,  respect, timeliness and professionalism. Nathan should be proud of himself and his work.

 

Douglas Dawson

There isn’t anything you could have improved on, as we were very satisfied with the way everything was handled. We have been and will continue to tell others about the excellent services that you provide.  

Janalie Knapp

Professional, Easy going, Thorough, Accommodating, Fair… the list goes on. Rhody Family takes a huge burden of losing a loved one OFF OF families with their superior service and attention to detail! Nathan was born for this job. Other Funeral Homes somehow see the need for a “COVID surcharge.” RFFH doesn’t. Commendable! Since this isn’t shopping for a new vehicle, one can’t really do comparison shopping. TRUST is a huge component. You have our trust!

Tom & Sandi Vandervoort

Your services are comforting, well-organized and insightful. The facilities are excellent; the friendliness appreciated. As we had used your services before, we knew what to expect. You provide comfort, support, timely organization and a relaxed atmosphere from first contact of death to final hour of service.

Wendy O’Neill

Rhody Family Funeral Home staff go above and beyond to ensure everything is complete and they do it with such compassion and care. They certainly make a most difficult journey less painful and easier to manage. Our community is so lucky to have a service like this! The highest of regards for this funeral home!!

Nancy Spencer

Extremely well done, attention to detail was fantastic. Excellent personal touch. I would recommend their services to everyone.

Bob Summers

Excellent Service Providers! My father-in-law’s funeral was held last week Thursday at the Rhody Family Funeral Home and it was such a wonderful celebration of who he was as a father, husband, grandfather, friend and father-in-law. This was, in no small part, due to Nathan’s impressive ability to orchestrate such a life event. My in-laws literally had nothing to worry about while planning the funeral with Nathan at the helm. He dotted every i and crossed every t. Thank you Nathan, we really appreciate everything you did for our family during such a difficult time.

Tom Holub

Having been involved in the funeral home business through my husband’s past, Rhody Family Funeral Home have surpassed anything we have seen. The genuine caring, concern and professionalism shown to our family by Nathan and Terri-ann was beyond measure. The inclusion of the life story is just a beautiful touch and leaves folks feeling that they were truly celebrating a life well lived with all the detail to think about. Thank you for being there for all of us in such a special way, in our greatest time of need.

Deb McCaslin-Teggart

Words to describe Rhody Family Funeral Home comes easy to myself and my family. Nathan and his staff are professional, kind, patient, thoughtful, listened intently, non-judgmental and always available to answer questions without making anyone embarrassed. Ending one’s life is difficult for survivors however, Nathan and staff made my mother’s life a celebration as he does for all his clients. Although we were saddened by losing mom, during our meeting with Nathan he asked personal questions making us stop, think, discuss each question which truly reflected on mom’s life. Moving on, Nathan would have us laughing and laughing together. Remembering the good times spent together. Thank you to Nathan and his staff for going above and beyond. The extras Rhody Family Funeral Home provides were unimaginable! They take time to truly get a sense of each family. Once a funeral is over, Nathan offers ongoing assistance ensuring the process for necessary paperwork is completed and submitted, giving direction on the next step as well as taking time to reach out to families checking on them and letting them know that he is always available if you need to chat. Keeping in touch moves mountains!
I recommend Rhody Family Funeral Home to everyone.

Carol Vallie

Well Nathan…due to COVID and everything going on, you did an excellent job and you went above and beyond our expectation. COVID changed a lot of things, but in the end we were very satisfied. Thank you!

Mary Kaufman

I can think of nothing you could have done to better improve our experience. My grandchildren & I all felt relaxed and so appreciated your quiet, excellent care of our family. You provided dignity & caring – so much appreciated. I somehow knew we were in good hands.

Joan Saunders

We were very pleased with everything. So much positive feedback was received! We felt so very supported and cared for throughout!! We would recommend your funeral home in a heartbeat. We were so happy to travel from Barrie to Chesley to have you take care of our John. Thank you all so much!

Margaret Ellis & Family

Because of COVID-19 we had to do the complete service from home via D.V.D. GREAT!

William Hall

I was amazed that I could smell KFC fries when I first walked in at the visitation. That was so lovely. My husband would have loved it. Thank you again for that!

Sheila Jacobs

[I] have already told many people what an amazing job you did. My entire family and friends couldn’t agree more! Everything was totally looked after. Things I never would have thought of were either done or brought to my attention. Thank you so much for everything you did. It made a really rough time a little easier to handle. Thank you!

Dianne Veen

“One of a kind” service as well as ongoing support! Beyond [our expectations] and Thank You.

Carol Vallie

I received comments on how informative and interesting the life story was. I know how amazing you are!!! I never stop bragging about you !!!

Lynn Jackson & Family

Nathan and his staff are kind, compassionate and gentle as they guide you through the process of celebrating the life of your loved one. My family has worked with Rhody Funeral Home five times now and each time they have went above and beyond to support us and to honour our loved ones. We will be forever grateful for the professional yet personal way they approach funeral planning. Their sincere empathy and passion for helping families during this difficult time of life is a gift.

Sarah Rogers

It was 100%. I got many comments on how things were handled.

Eugene Perkins

Nothing could have been done to better improve my experience. Nathan, I was more than pleased with everything. Thank you.

Morris Galbraith

I found yourselves very helpful and can’t think of anything negative in our experience with yourselves. We were satisfied [nothing could have been done to better serve us, including] also the travel to Tapleytown (Hamilton) at a low cost where the burial took place.

David Kuiper

Everything was perfect. We had many comments on the service and the little personal touches – that makes it special. Keep up the personal touches!!!

Janice Rapp

Nothing comes to my mind as to what you could have done to improve our experience. My whole family was so pleased, as was I, with every detail. All of the details were so well presented and the full staff were so helpful. In terms of pricing, we received what we asked for ten-fold. Every aspect of Jim’s funeral was so well presented and we would certainly pass this on to others.

Karen Siegrist

There was nothing that could have been improved. (Except the weather!) The prices were reasonable, especially with the services provided. Thank you so very much. With such a large family, everyone was very pleased on professionalism and presentation.

Terrilea Fidler

I don’t think there is anything more you could have done. Everything was so professionally done, in our experience. I don’t know any place that goes the extra mile to help families accommodate their needs. Nothing could have been improved. We could not have been more satisfied.

Reta Steward

It felt as if you had met and knew John! All of us agreed that John would have approved. Many friends commented on how lovely the service was and how it suited John.

Cathie Stauffer

I really can’t think of anything you could have done to better improve our experience. The only other funeral that I helped arrange was for my father, and at that time I didn’t get the same sense of professionalism or sympathy. Nathan was willing to accept our suggestions, and also to “take the lead” in showing us the next step and what was expected, even to putting details of the funeral into my computer!

Martie Dorland

You did a wonderful job from start to finish. I can’t think of anything you need to improve on. Great job! Helping us to wade through the government forms was great! Saved us a lot of anxiety. We will definitely recommend your funeral home. Wonderful service with kind and caring staff.

Carol Ryan

I don’t see how you can improve exceptional services. Whatever was necessary on your part to provide was done without question. You eliminated much paperwork and guided us through a painful process with empathy and professionalism.

Donna Jones-Baldwin

I feel the professional quality of services my family received was second to none.

Kim Moylan

Nathan, I can’t tell you how much your care and support has meant to my whole family. You obviously take great pride in the service you provide. I can’t think of anything you could have done to help us more. You, your mom and Terri-Ann make an excellent team. I had so many compliments on the set up and the service. I sing your praises to everyone who asks. Keep up the fantastic work.

Ruth Stephen and family

It was exceptional how Nathan opened our hearts and minds to give info; then transferred into so many ‘on target’ ways. Also very comforting and understanding to us all. Many comments, impressed, liked all that was done, respectful family-like atmosphere at all times. Especially kind to young members of family as well. Above and totally beyond expectation – Thanks.

Mary Harrison

What one thing could we have done better to improve your experience?
Nothing, we were very happy with services and support provided to our family. Well done. We really appreciated everything that was done for us and how well it was done.

Don MacDermid

Overall I am extremely pleased. Your kind, caring and professional services went above what I expected. All our needs were met satisfactorily and more.

Barbara Aikens

Everything was done so professionally that I don’t think anything else could have been done.

Joy Pitman

You go above and beyond with your services and expertise and compassion.

Judy Charlton

You have succeeded in taking the sadness out of a funeral and made it into a celebration of life and remembrance, which we truly appreciated… Continue doing what you did for us. It was exceptional in every regard.

Marlowe Emke

Our law office often has had many estates involving families who have obtained funeral services from Nathan. He is regarded by my staff and myself as outstanding for his professional, pleasant, and efficient manner. We would highly recommend Rhody Family Funeral Home to anyone.

Ross McLean, McLean Lawyers

Dear Nathan, I cannot say thank you enough for everything you and the rest of the Rhody Family Funeral Home team done for our family with Mom’s passing. From the moment you got to Mom’s house your professionalism was second to none. You listened and read between the lines yet missed nothing, every little touch was simply perfect, you left nothing undone, your care and compassion to ensure our family made Mom proud one more time, and for that I am forever grateful. You took a very difficult time for us and made it as simple and stress free for us as humanly possible. Nathan you should be very proud of yourself and the rest of your team. You have definitely set the bar very high for any other funeral home in the province to follow. Again thank you

Sincerely, Deb and Doug

Nathan: Thank you so very much for all that you have done for my Mom and my family. Your friendship during this difficult time was truly heartfelt. You made us feel welcome and like a part of your family. The whole time we spoke both at the nursing home and then at your place was a very peaceful experience. Not once were we made to feel like we did not belong there. Your attention to detail in everything that all of us said shows in the story of my Dad’s life and the video. Where there were concerns, you set them all at ease. I so appreciate all that you did for my Mom in helping her take care of cancellations and notifications for my Dad. It set her mind at ease knowing that you were taking care of all of this for her. It set me at ease knowing that she would not have to deal with the frustrations that sometimes come in taking care of these things. You and your family have gone above and beyond in all that you have done for us and I am truly thankful. The warmth and caring went home with us that day. We knew that the right choice had been made in allowing you to take care of my Dad. Again, thank you.

Katie

Your services are respectful, accommodating and very professional. An excellent job done. Thank you.

Darren Goodayle

Our aunt & uncle were buried from a different funeral home and we noticed a huge difference in the funeral home services provided. Our mom and dad looked so natural (thank you!) while our aunt and uncle did not. Thank you Nathan, we can’t begin to tell you how much we appreciate you and your staff this year!

Ann Legge, Patricia Tibbo & Jane Lembke

All the worlds a stage and all the men and women merely players.” Rhody Family Funeral Home takes this and runs with it in an intricate and tasteful manner. The beautiful funeral home sets the stage to reflect the deceased’s individual personality. Nathan’s artistic ability is only surpassed by his compassion, sincerity and understanding. He goes above and beyond the required duties. His staff is second to none. Darlene Rhody soft spoken and sympathetic and Morris Emke gentlemanly and obliging. Pastor Terri-Ann is like no other with her comforting words of wisdom and encouragement and so compassionate. Her service was nothing short of beautiful. A very heartfelt thank you to Nathan and his staff for making an unpleasant experience bearable. And hats off to Rhody Family funeral home for sending dad -Ross Hammond off in the fashion he deserved. From my mom and my siblings our sincerest gratitude.

Nancy Nickel

Personnel, facilities, advise & support all exceeded our expectations – it helped to communicate details by email. In particular, both Nathan and Terri-Ann did an excellent job! I was surpised at the after service documentation – all details well organized.

Larry Bell

Nathan and staff were kind and helpful throughout the process. They really went above and beyond to make the experience as positive as possible.

Amy Stephen

Everything was great – many great comments made about the story alone on Pearl’s life and we sent copies to people who could not attend – a very nice addition.

Family of Pearl Stephen

Our experience was amazing under the circumstances. Your services were perfect. You went above and beyond our expectations. You are very caring, compassionate and professional in your approach. You create a very therapeutic environment.

Elmer Ward

“Dear Nathan, your many caring and creative touches from the notice to the burial in the days following Catharine’s (McKeeman) passing meant so much to all of us. You honoured her life in so many meaningful ways. Your compassion and celebration of her life will always be remembered by all those Catharine held dear.”

Ian Campbell, Catharine’s Brother

“Nathan, you did an absolutely amazing job. People give us compliments about everything from the life story to the beautiful, elaborate displays at the visitation. I tell everyone it was you. All the surprises – the cookies, the recipe cards, the signing picture – all amazing!”

Kim and Alan Grant

“Staff were professional and friendly.”

“Exceptional service.”

Lawrence and Heather Lamarche

“Nathan, you present yourself very well. Facilities were all that could be expected.”

“I would recommend your funeral home to everyone. Nathan’s ability to put you at ease, with a caring attitude is super and very respectful!”

Carol Golem

“We were all very impressed.”

Roberta Godwin

“Dear Nathan – You did a good job. Thank-you for all your help and all the information you obtained for me.”

Gloria Albright

“Your sense of humour was a plus! You and your staff clearly have a calling for the work that you do. We all felt that we were in good hands throughout the entire process…. Nathan, thank you for everything. You made things easy for us, as we felt like we were working on Dad’s arrangements with family. We gave Dad a great send off and thank you and your staff for being a part of it.”

Deborah Hart

“Letters cancelling Gov’t services was a great help and was very much appreciated.”

William & Loraine Patterson

“You did everything really well. All needs were met and then some.… We received positive comments on the stationary. Great keep sakes. The book and slideshow were beautiful.”

Elaine King

“We had no concerns- worries, nothing, but confidence in the staff – we knew exactly how everything would happen and when – it was so nice not to have to concern ourselves with anything.”

Rebecca Becker

“I don’t think there is anything more you or your staff could do.”

Bernice Frook

“No improvement needed. We were pleased with everything.”

Susan Taylor

“I would not have changed anything. Thanks very much – Nathan and staff.”

“New renovations are very inviting and warm. All your new cards and books are very heart warming and keepsakes.”

Valerie Long

“Staff were outstanding. Overall, it was great. Everything was perfect.”

Susan Laver

“Staff is exceptional!… All needs were met.”

“Service was beyond expectations… Already recommended to various people.”

Steve Thomson

“Could not have been more useful – very satisfied! I would highly recommend Rhody Family. Thank you ever so much for your professionalism and expertise.”

Dave Hillier

“Honestly, you and your staff made this time in my life the best it could be and were extremely helpful, respectful, professional and accommodating to my needs and my family’s needs, especially providing me with a space to feed [my child] if needed. Thank you for everything”

Olivia Strucke

“Everything was perfect; it’s always nice to have lots of options.”

Kevin Dailey

“Thank you for all your empathy, compassion and professionalism. Our family… is very grateful that we chose Rhody Family Funeral Home to look after our loved one.”

Siobhan Bell

“Your services were excellent. Thank you again.”

Debbie Eidt

There isn’t anything you could have improved on, as we were very satisfied with the way everything was handled. We have been and will continue to tell others about the excellent services that you provide.  

Janalie Knapp

Professional, Easy going, Thorough, Accommodating, Fair… the list goes on. Rhody Family takes a huge burden of losing a loved one OFF OF families with their superior service and attention to detail! Nathan was born for this job. Other Funeral Homes somehow see the need for a “COVID surcharge.” RFFH doesn’t. Commendable! Since this isn’t shopping for a new vehicle, one can’t really do comparison shopping. TRUST is a huge component. You have our trust!

Tom & Sandi Vandervoort

Your services are comforting, well-organized and insightful. The facilities are excellent; the friendliness appreciated. As we had used your services before, we knew what to expect. You provide comfort, support, timely organization and a relaxed atmosphere from first contact of death to final hour of service.

Wendy O’Neill

Rhody Family Funeral Home staff go above and beyond to ensure everything is complete and they do it with such compassion and care. They certainly make a most difficult journey less painful and easier to manage. Our community is so lucky to have a service like this! The highest of regards for this funeral home!!

Nancy Spencer

Extremely well done, attention to detail was fantastic. Excellent personal touch. I would recommend their services to everyone.

Bob Summers

Excellent Service Providers! My father-in-law’s funeral was held last week Thursday at the Rhody Family Funeral Home and it was such a wonderful celebration of who he was as a father, husband, grandfather, friend and father-in-law. This was, in no small part, due to Nathan’s impressive ability to orchestrate such a life event. My in-laws literally had nothing to worry about while planning the funeral with Nathan at the helm. He dotted every i and crossed every t. Thank you Nathan, we really appreciate everything you did for our family during such a difficult time.

Tom Holub

Having been involved in the funeral home business through my husband’s past, Rhody Family Funeral Home have surpassed anything we have seen. The genuine caring, concern and professionalism shown to our family by Nathan and Terri-ann was beyond measure. The inclusion of the life story is just a beautiful touch and leaves folks feeling that they were truly celebrating a life well lived with all the detail to think about. Thank you for being there for all of us in such a special way, in our greatest time of need.

Deb McCaslin-Teggart

Words to describe Rhody Family Funeral Home comes easy to myself and my family. Nathan and his staff are professional, kind, patient, thoughtful, listened intently, non-judgmental and always available to answer questions without making anyone embarrassed. Ending one’s life is difficult for survivors however, Nathan and staff made my mother’s life a celebration as he does for all his clients. Although we were saddened by losing mom, during our meeting with Nathan he asked personal questions making us stop, think, discuss each question which truly reflected on mom’s life. Moving on, Nathan would have us laughing and laughing together. Remembering the good times spent together. Thank you to Nathan and his staff for going above and beyond. The extras Rhody Family Funeral Home provides were unimaginable! They take time to truly get a sense of each family. Once a funeral is over, Nathan offers ongoing assistance ensuring the process for necessary paperwork is completed and submitted, giving direction on the next step as well as taking time to reach out to families checking on them and letting them know that he is always available if you need to chat. Keeping in touch moves mountains!
I recommend Rhody Family Funeral Home to everyone.

Carol Vallie

Well Nathan…due to COVID and everything going on, you did an excellent job and you went above and beyond our expectation. COVID changed a lot of things, but in the end we were very satisfied. Thank you!

Mary Kaufman

I can think of nothing you could have done to better improve our experience. My grandchildren & I all felt relaxed and so appreciated your quiet, excellent care of our family. You provided dignity & caring – so much appreciated. I somehow knew we were in good hands.

Joan Saunders

We were very pleased with everything. So much positive feedback was received! We felt so very supported and cared for throughout!! We would recommend your funeral home in a heartbeat. We were so happy to travel from Barrie to Chesley to have you take care of our John. Thank you all so much!

Margaret Ellis & Family

Because of COVID-19 we had to do the complete service from home via D.V.D. GREAT!

William Hall

I was amazed that I could smell KFC fries when I first walked in at the visitation. That was so lovely. My husband would have loved it. Thank you again for that!

Sheila Jacobs

[I] have already told many people what an amazing job you did. My entire family and friends couldn’t agree more! Everything was totally looked after. Things I never would have thought of were either done or brought to my attention. Thank you so much for everything you did. It made a really rough time a little easier to handle. Thank you!

Dianne Veen

“One of a kind” service as well as ongoing support! Beyond [our expectations] and Thank You.

Carol Vallie

I received comments on how informative and interesting the life story was. I know how amazing you are!!! I never stop bragging about you !!!

Lynn Jackson & Family

Nathan and his staff are kind, compassionate and gentle as they guide you through the process of celebrating the life of your loved one. My family has worked with Rhody Funeral Home five times now and each time they have went above and beyond to support us and to honour our loved ones. We will be forever grateful for the professional yet personal way they approach funeral planning. Their sincere empathy and passion for helping families during this difficult time of life is a gift.

Sarah Rogers

It was 100%. I got many comments on how things were handled.

Eugene Perkins

Nothing could have been done to better improve my experience. Nathan, I was more than pleased with everything. Thank you.

Morris Galbraith

I found yourselves very helpful and can’t think of anything negative in our experience with yourselves. We were satisfied [nothing could have been done to better serve us, including] also the travel to Tapleytown (Hamilton) at a low cost where the burial took place.

David Kuiper

Everything was perfect. We had many comments on the service and the little personal touches – that makes it special. Keep up the personal touches!!!

Janice Rapp

Nothing comes to my mind as to what you could have done to improve our experience. My whole family was so pleased, as was I, with every detail. All of the details were so well presented and the full staff were so helpful. In terms of pricing, we received what we asked for ten-fold. Every aspect of Jim’s funeral was so well presented and we would certainly pass this on to others.

Karen Siegrist

There was nothing that could have been improved. (Except the weather!) The prices were reasonable, especially with the services provided. Thank you so very much. With such a large family, everyone was very pleased on professionalism and presentation.

Terrilea Fidler

I don’t think there is anything more you could have done. Everything was so professionally done, in our experience. I don’t know any place that goes the extra mile to help families accommodate their needs. Nothing could have been improved. We could not have been more satisfied.

Reta Steward

It felt as if you had met and knew John! All of us agreed that John would have approved. Many friends commented on how lovely the service was and how it suited John.

Cathie Stauffer

I really can’t think of anything you could have done to better improve our experience. The only other funeral that I helped arrange was for my father, and at that time I didn’t get the same sense of professionalism or sympathy. Nathan was willing to accept our suggestions, and also to “take the lead” in showing us the next step and what was expected, even to putting details of the funeral into my computer!

Martie Dorland

You did a wonderful job from start to finish. I can’t think of anything you need to improve on. Great job! Helping us to wade through the government forms was great! Saved us a lot of anxiety. We will definitely recommend your funeral home. Wonderful service with kind and caring staff.

Carol Ryan

I don’t see how you can improve exceptional services. Whatever was necessary on your part to provide was done without question. You eliminated much paperwork and guided us through a painful process with empathy and professionalism.

Donna Jones-Baldwin

I feel the professional quality of services my family received was second to none.

Kim Moylan

Nathan, I can’t tell you how much your care and support has meant to my whole family. You obviously take great pride in the service you provide. I can’t think of anything you could have done to help us more. You, your mom and Terri-Ann make an excellent team. I had so many compliments on the set up and the service. I sing your praises to everyone who asks. Keep up the fantastic work.

Ruth Stephen and family

It was exceptional how Nathan opened our hearts and minds to give info; then transferred into so many ‘on target’ ways. Also very comforting and understanding to us all. Many comments, impressed, liked all that was done, respectful family-like atmosphere at all times. Especially kind to young members of family as well. Above and totally beyond expectation – Thanks.

Mary Harrison

What one thing could we have done better to improve your experience?
Nothing, we were very happy with services and support provided to our family. Well done. We really appreciated everything that was done for us and how well it was done.

Don MacDermid

Overall I am extremely pleased. Your kind, caring and professional services went above what I expected. All our needs were met satisfactorily and more.

Barbara Aikens

Everything was done so professionally that I don’t think anything else could have been done.

Joy Pitman

You go above and beyond with your services and expertise and compassion.

Judy Charlton

You have succeeded in taking the sadness out of a funeral and made it into a celebration of life and remembrance, which we truly appreciated… Continue doing what you did for us. It was exceptional in every regard.

Marlowe Emke

Our law office often has had many estates involving families who have obtained funeral services from Nathan. He is regarded by my staff and myself as outstanding for his professional, pleasant, and efficient manner. We would highly recommend Rhody Family Funeral Home to anyone.

Ross McLean, McLean Lawyers

Dear Nathan, I cannot say thank you enough for everything you and the rest of the Rhody Family Funeral Home team done for our family with Mom’s passing. From the moment you got to Mom’s house your professionalism was second to none. You listened and read between the lines yet missed nothing, every little touch was simply perfect, you left nothing undone, your care and compassion to ensure our family made Mom proud one more time, and for that I am forever grateful. You took a very difficult time for us and made it as simple and stress free for us as humanly possible. Nathan you should be very proud of yourself and the rest of your team. You have definitely set the bar very high for any other funeral home in the province to follow. Again thank you

Sincerely, Deb and Doug

Nathan: Thank you so very much for all that you have done for my Mom and my family. Your friendship during this difficult time was truly heartfelt. You made us feel welcome and like a part of your family. The whole time we spoke both at the nursing home and then at your place was a very peaceful experience. Not once were we made to feel like we did not belong there. Your attention to detail in everything that all of us said shows in the story of my Dad’s life and the video. Where there were concerns, you set them all at ease. I so appreciate all that you did for my Mom in helping her take care of cancellations and notifications for my Dad. It set her mind at ease knowing that you were taking care of all of this for her. It set me at ease knowing that she would not have to deal with the frustrations that sometimes come in taking care of these things. You and your family have gone above and beyond in all that you have done for us and I am truly thankful. The warmth and caring went home with us that day. We knew that the right choice had been made in allowing you to take care of my Dad. Again, thank you.

Katie

Your services are respectful, accommodating and very professional. An excellent job done. Thank you.

Darren Goodayle

Our aunt & uncle were buried from a different funeral home and we noticed a huge difference in the funeral home services provided. Our mom and dad looked so natural (thank you!) while our aunt and uncle did not. Thank you Nathan, we can’t begin to tell you how much we appreciate you and your staff this year!

Ann Legge, Patricia Tibbo & Jane Lembke

All the worlds a stage and all the men and women merely players.” Rhody Family Funeral Home takes this and runs with it in an intricate and tasteful manner. The beautiful funeral home sets the stage to reflect the deceased’s individual personality. Nathan’s artistic ability is only surpassed by his compassion, sincerity and understanding. He goes above and beyond the required duties. His staff is second to none. Darlene Rhody soft spoken and sympathetic and Morris Emke gentlemanly and obliging. Pastor Terri-Ann is like no other with her comforting words of wisdom and encouragement and so compassionate. Her service was nothing short of beautiful. A very heartfelt thank you to Nathan and his staff for making an unpleasant experience bearable. And hats off to Rhody Family funeral home for sending dad -Ross Hammond off in the fashion he deserved. From my mom and my siblings our sincerest gratitude.

Nancy Nickel

Personnel, facilities, advise & support all exceeded our expectations – it helped to communicate details by email. In particular, both Nathan and Terri-Ann did an excellent job! I was surpised at the after service documentation – all details well organized.

Larry Bell

Nathan and staff were kind and helpful throughout the process. They really went above and beyond to make the experience as positive as possible.

Amy Stephen

Everything was great – many great comments made about the story alone on Pearl’s life and we sent copies to people who could not attend – a very nice addition.

Family of Pearl Stephen

Our experience was amazing under the circumstances. Your services were perfect. You went above and beyond our expectations. You are very caring, compassionate and professional in your approach. You create a very therapeutic environment.

Elmer Ward

“Dear Nathan, your many caring and creative touches from the notice to the burial in the days following Catharine’s (McKeeman) passing meant so much to all of us. You honoured her life in so many meaningful ways. Your compassion and celebration of her life will always be remembered by all those Catharine held dear.”

Ian Campbell, Catharine’s Brother

“Nathan, you did an absolutely amazing job. People give us compliments about everything from the life story to the beautiful, elaborate displays at the visitation. I tell everyone it was you. All the surprises – the cookies, the recipe cards, the signing picture – all amazing!”

Kim and Alan Grant

“Staff were professional and friendly.”

“Exceptional service.”

Lawrence and Heather Lamarche

“Nathan, you present yourself very well. Facilities were all that could be expected.”

“I would recommend your funeral home to everyone. Nathan’s ability to put you at ease, with a caring attitude is super and very respectful!”

Carol Golem

“We were all very impressed.”

Roberta Godwin

“Dear Nathan – You did a good job. Thank-you for all your help and all the information you obtained for me.”

Gloria Albright

“Your sense of humour was a plus! You and your staff clearly have a calling for the work that you do. We all felt that we were in good hands throughout the entire process…. Nathan, thank you for everything. You made things easy for us, as we felt like we were working on Dad’s arrangements with family. We gave Dad a great send off and thank you and your staff for being a part of it.”

Deborah Hart

“Letters cancelling Gov’t services was a great help and was very much appreciated.”

William & Loraine Patterson

“You did everything really well. All needs were met and then some.… We received positive comments on the stationary. Great keep sakes. The book and slideshow were beautiful.”

Elaine King

“We had no concerns- worries, nothing, but confidence in the staff – we knew exactly how everything would happen and when – it was so nice not to have to concern ourselves with anything.”

Rebecca Becker

“I don’t think there is anything more you or your staff could do.”

Bernice Frook

“No improvement needed. We were pleased with everything.”

Susan Taylor

“I would not have changed anything. Thanks very much – Nathan and staff.”

“New renovations are very inviting and warm. All your new cards and books are very heart warming and keepsakes.”

Valerie Long

“Staff were outstanding. Overall, it was great. Everything was perfect.”

Susan Laver

“Staff is exceptional!… All needs were met.”

“Service was beyond expectations… Already recommended to various people.”

Steve Thomson

“Could not have been more useful – very satisfied! I would highly recommend Rhody Family. Thank you ever so much for your professionalism and expertise.”

Dave Hillier

“Honestly, you and your staff made this time in my life the best it could be and were extremely helpful, respectful, professional and accommodating to my needs and my family’s needs, especially providing me with a space to feed [my child] if needed. Thank you for everything”

Olivia Strucke

“Everything was perfect; it’s always nice to have lots of options.”

Kevin Dailey

“Thank you for all your empathy, compassion and professionalism. Our family… is very grateful that we chose Rhody Family Funeral Home to look after our loved one.”

Siobhan Bell

“Your services were excellent. Thank you again.”

Debbie Eidt

There isn’t anything you could have improved on, as we were very satisfied with the way everything was handled. We have been and will continue to tell others about the excellent services that you provide.  

Janalie Knapp

Professional, Easy going, Thorough, Accommodating, Fair… the list goes on. Rhody Family takes a huge burden of losing a loved one OFF OF families with their superior service and attention to detail! Nathan was born for this job. Other Funeral Homes somehow see the need for a “COVID surcharge.” RFFH doesn’t. Commendable! Since this isn’t shopping for a new vehicle, one can’t really do comparison shopping. TRUST is a huge component. You have our trust!

Tom & Sandi Vandervoort

Your services are comforting, well-organized and insightful. The facilities are excellent; the friendliness appreciated. As we had used your services before, we knew what to expect. You provide comfort, support, timely organization and a relaxed atmosphere from first contact of death to final hour of service.

Wendy O’Neill

Rhody Family Funeral Home staff go above and beyond to ensure everything is complete and they do it with such compassion and care. They certainly make a most difficult journey less painful and easier to manage. Our community is so lucky to have a service like this! The highest of regards for this funeral home!!

Nancy Spencer

Extremely well done, attention to detail was fantastic. Excellent personal touch. I would recommend their services to everyone.

Bob Summers

Excellent Service Providers! My father-in-law’s funeral was held last week Thursday at the Rhody Family Funeral Home and it was such a wonderful celebration of who he was as a father, husband, grandfather, friend and father-in-law. This was, in no small part, due to Nathan’s impressive ability to orchestrate such a life event. My in-laws literally had nothing to worry about while planning the funeral with Nathan at the helm. He dotted every i and crossed every t. Thank you Nathan, we really appreciate everything you did for our family during such a difficult time.

Tom Holub

Having been involved in the funeral home business through my husband’s past, Rhody Family Funeral Home have surpassed anything we have seen. The genuine caring, concern and professionalism shown to our family by Nathan and Terri-ann was beyond measure. The inclusion of the life story is just a beautiful touch and leaves folks feeling that they were truly celebrating a life well lived with all the detail to think about. Thank you for being there for all of us in such a special way, in our greatest time of need.

Deb McCaslin-Teggart

Words to describe Rhody Family Funeral Home comes easy to myself and my family. Nathan and his staff are professional, kind, patient, thoughtful, listened intently, non-judgmental and always available to answer questions without making anyone embarrassed. Ending one’s life is difficult for survivors however, Nathan and staff made my mother’s life a celebration as he does for all his clients. Although we were saddened by losing mom, during our meeting with Nathan he asked personal questions making us stop, think, discuss each question which truly reflected on mom’s life. Moving on, Nathan would have us laughing and laughing together. Remembering the good times spent together. Thank you to Nathan and his staff for going above and beyond. The extras Rhody Family Funeral Home provides were unimaginable! They take time to truly get a sense of each family. Once a funeral is over, Nathan offers ongoing assistance ensuring the process for necessary paperwork is completed and submitted, giving direction on the next step as well as taking time to reach out to families checking on them and letting them know that he is always available if you need to chat. Keeping in touch moves mountains!
I recommend Rhody Family Funeral Home to everyone.

Carol Vallie

Well Nathan…due to COVID and everything going on, you did an excellent job and you went above and beyond our expectation. COVID changed a lot of things, but in the end we were very satisfied. Thank you!

Mary Kaufman

I can think of nothing you could have done to better improve our experience. My grandchildren & I all felt relaxed and so appreciated your quiet, excellent care of our family. You provided dignity & caring – so much appreciated. I somehow knew we were in good hands.

Joan Saunders

We were very pleased with everything. So much positive feedback was received! We felt so very supported and cared for throughout!! We would recommend your funeral home in a heartbeat. We were so happy to travel from Barrie to Chesley to have you take care of our John. Thank you all so much!

Margaret Ellis & Family

Because of COVID-19 we had to do the complete service from home via D.V.D. GREAT!

William Hall

I was amazed that I could smell KFC fries when I first walked in at the visitation. That was so lovely. My husband would have loved it. Thank you again for that!

Sheila Jacobs

[I] have already told many people what an amazing job you did. My entire family and friends couldn’t agree more! Everything was totally looked after. Things I never would have thought of were either done or brought to my attention. Thank you so much for everything you did. It made a really rough time a little easier to handle. Thank you!

Dianne Veen

“One of a kind” service as well as ongoing support! Beyond [our expectations] and Thank You.

Carol Vallie

I received comments on how informative and interesting the life story was. I know how amazing you are!!! I never stop bragging about you !!!

Lynn Jackson & Family

Nathan and his staff are kind, compassionate and gentle as they guide you through the process of celebrating the life of your loved one. My family has worked with Rhody Funeral Home five times now and each time they have went above and beyond to support us and to honour our loved ones. We will be forever grateful for the professional yet personal way they approach funeral planning. Their sincere empathy and passion for helping families during this difficult time of life is a gift.

Sarah Rogers

It was 100%. I got many comments on how things were handled.

Eugene Perkins

Nothing could have been done to better improve my experience. Nathan, I was more than pleased with everything. Thank you.

Morris Galbraith

I found yourselves very helpful and can’t think of anything negative in our experience with yourselves. We were satisfied [nothing could have been done to better serve us, including] also the travel to Tapleytown (Hamilton) at a low cost where the burial took place.

David Kuiper

Everything was perfect. We had many comments on the service and the little personal touches – that makes it special. Keep up the personal touches!!!

Janice Rapp

Nothing comes to my mind as to what you could have done to improve our experience. My whole family was so pleased, as was I, with every detail. All of the details were so well presented and the full staff were so helpful. In terms of pricing, we received what we asked for ten-fold. Every aspect of Jim’s funeral was so well presented and we would certainly pass this on to others.

Karen Siegrist

There was nothing that could have been improved. (Except the weather!) The prices were reasonable, especially with the services provided. Thank you so very much. With such a large family, everyone was very pleased on professionalism and presentation.

Terrilea Fidler

I don’t think there is anything more you could have done. Everything was so professionally done, in our experience. I don’t know any place that goes the extra mile to help families accommodate their needs. Nothing could have been improved. We could not have been more satisfied.

Reta Steward

It felt as if you had met and knew John! All of us agreed that John would have approved. Many friends commented on how lovely the service was and how it suited John.

Cathie Stauffer

I really can’t think of anything you could have done to better improve our experience. The only other funeral that I helped arrange was for my father, and at that time I didn’t get the same sense of professionalism or sympathy. Nathan was willing to accept our suggestions, and also to “take the lead” in showing us the next step and what was expected, even to putting details of the funeral into my computer!

Martie Dorland

You did a wonderful job from start to finish. I can’t think of anything you need to improve on. Great job! Helping us to wade through the government forms was great! Saved us a lot of anxiety. We will definitely recommend your funeral home. Wonderful service with kind and caring staff.

Carol Ryan

I don’t see how you can improve exceptional services. Whatever was necessary on your part to provide was done without question. You eliminated much paperwork and guided us through a painful process with empathy and professionalism.

Donna Jones-Baldwin

I feel the professional quality of services my family received was second to none.

Kim Moylan

Nathan, I can’t tell you how much your care and support has meant to my whole family. You obviously take great pride in the service you provide. I can’t think of anything you could have done to help us more. You, your mom and Terri-Ann make an excellent team. I had so many compliments on the set up and the service. I sing your praises to everyone who asks. Keep up the fantastic work.

Ruth Stephen and family

It was exceptional how Nathan opened our hearts and minds to give info; then transferred into so many ‘on target’ ways. Also very comforting and understanding to us all. Many comments, impressed, liked all that was done, respectful family-like atmosphere at all times. Especially kind to young members of family as well. Above and totally beyond expectation – Thanks.

Mary Harrison

What one thing could we have done better to improve your experience?
Nothing, we were very happy with services and support provided to our family. Well done. We really appreciated everything that was done for us and how well it was done.

Don MacDermid

Overall I am extremely pleased. Your kind, caring and professional services went above what I expected. All our needs were met satisfactorily and more.

Barbara Aikens

Everything was done so professionally that I don’t think anything else could have been done.

Joy Pitman

You go above and beyond with your services and expertise and compassion.

Judy Charlton

You have succeeded in taking the sadness out of a funeral and made it into a celebration of life and remembrance, which we truly appreciated… Continue doing what you did for us. It was exceptional in every regard.

Marlowe Emke

Our law office often has had many estates involving families who have obtained funeral services from Nathan. He is regarded by my staff and myself as outstanding for his professional, pleasant, and efficient manner. We would highly recommend Rhody Family Funeral Home to anyone.

Ross McLean, McLean Lawyers

Dear Nathan, I cannot say thank you enough for everything you and the rest of the Rhody Family Funeral Home team done for our family with Mom’s passing. From the moment you got to Mom’s house your professionalism was second to none. You listened and read between the lines yet missed nothing, every little touch was simply perfect, you left nothing undone, your care and compassion to ensure our family made Mom proud one more time, and for that I am forever grateful. You took a very difficult time for us and made it as simple and stress free for us as humanly possible. Nathan you should be very proud of yourself and the rest of your team. You have definitely set the bar very high for any other funeral home in the province to follow. Again thank you

Sincerely, Deb and Doug

Nathan: Thank you so very much for all that you have done for my Mom and my family. Your friendship during this difficult time was truly heartfelt. You made us feel welcome and like a part of your family. The whole time we spoke both at the nursing home and then at your place was a very peaceful experience. Not once were we made to feel like we did not belong there. Your attention to detail in everything that all of us said shows in the story of my Dad’s life and the video. Where there were concerns, you set them all at ease. I so appreciate all that you did for my Mom in helping her take care of cancellations and notifications for my Dad. It set her mind at ease knowing that you were taking care of all of this for her. It set me at ease knowing that she would not have to deal with the frustrations that sometimes come in taking care of these things. You and your family have gone above and beyond in all that you have done for us and I am truly thankful. The warmth and caring went home with us that day. We knew that the right choice had been made in allowing you to take care of my Dad. Again, thank you.

Katie

Your services are respectful, accommodating and very professional. An excellent job done. Thank you.

Darren Goodayle

Our aunt & uncle were buried from a different funeral home and we noticed a huge difference in the funeral home services provided. Our mom and dad looked so natural (thank you!) while our aunt and uncle did not. Thank you Nathan, we can’t begin to tell you how much we appreciate you and your staff this year!

Ann Legge, Patricia Tibbo & Jane Lembke

All the worlds a stage and all the men and women merely players.” Rhody Family Funeral Home takes this and runs with it in an intricate and tasteful manner. The beautiful funeral home sets the stage to reflect the deceased’s individual personality. Nathan’s artistic ability is only surpassed by his compassion, sincerity and understanding. He goes above and beyond the required duties. His staff is second to none. Darlene Rhody soft spoken and sympathetic and Morris Emke gentlemanly and obliging. Pastor Terri-Ann is like no other with her comforting words of wisdom and encouragement and so compassionate. Her service was nothing short of beautiful. A very heartfelt thank you to Nathan and his staff for making an unpleasant experience bearable. And hats off to Rhody Family funeral home for sending dad -Ross Hammond off in the fashion he deserved. From my mom and my siblings our sincerest gratitude.

Nancy Nickel

Personnel, facilities, advise & support all exceeded our expectations – it helped to communicate details by email. In particular, both Nathan and Terri-Ann did an excellent job! I was surpised at the after service documentation – all details well organized.

Larry Bell

Nathan and staff were kind and helpful throughout the process. They really went above and beyond to make the experience as positive as possible.

Amy Stephen

Everything was great – many great comments made about the story alone on Pearl’s life and we sent copies to people who could not attend – a very nice addition.

Family of Pearl Stephen

Our experience was amazing under the circumstances. Your services were perfect. You went above and beyond our expectations. You are very caring, compassionate and professional in your approach. You create a very therapeutic environment.

Elmer Ward

“Dear Nathan, your many caring and creative touches from the notice to the burial in the days following Catharine’s (McKeeman) passing meant so much to all of us. You honoured her life in so many meaningful ways. Your compassion and celebration of her life will always be remembered by all those Catharine held dear.”

Ian Campbell, Catharine’s Brother

“Nathan, you did an absolutely amazing job. People give us compliments about everything from the life story to the beautiful, elaborate displays at the visitation. I tell everyone it was you. All the surprises – the cookies, the recipe cards, the signing picture – all amazing!”

Kim and Alan Grant

“Staff were professional and friendly.”

“Exceptional service.”

Lawrence and Heather Lamarche

“Nathan, you present yourself very well. Facilities were all that could be expected.”

“I would recommend your funeral home to everyone. Nathan’s ability to put you at ease, with a caring attitude is super and very respectful!”

Carol Golem

“We were all very impressed.”

Roberta Godwin

“Dear Nathan – You did a good job. Thank-you for all your help and all the information you obtained for me.”

Gloria Albright

“Your sense of humour was a plus! You and your staff clearly have a calling for the work that you do. We all felt that we were in good hands throughout the entire process…. Nathan, thank you for everything. You made things easy for us, as we felt like we were working on Dad’s arrangements with family. We gave Dad a great send off and thank you and your staff for being a part of it.”

Deborah Hart

“Letters cancelling Gov’t services was a great help and was very much appreciated.”

William & Loraine Patterson

“You did everything really well. All needs were met and then some.… We received positive comments on the stationary. Great keep sakes. The book and slideshow were beautiful.”

Elaine King

“We had no concerns- worries, nothing, but confidence in the staff – we knew exactly how everything would happen and when – it was so nice not to have to concern ourselves with anything.”

Rebecca Becker

“I don’t think there is anything more you or your staff could do.”

Bernice Frook

“No improvement needed. We were pleased with everything.”

Susan Taylor

“I would not have changed anything. Thanks very much – Nathan and staff.”

“New renovations are very inviting and warm. All your new cards and books are very heart warming and keepsakes.”

Valerie Long

“Staff were outstanding. Overall, it was great. Everything was perfect.”

Susan Laver

“Staff is exceptional!… All needs were met.”

“Service was beyond expectations… Already recommended to various people.”

Steve Thomson

“Could not have been more useful – very satisfied! I would highly recommend Rhody Family. Thank you ever so much for your professionalism and expertise.”

Dave Hillier

“Honestly, you and your staff made this time in my life the best it could be and were extremely helpful, respectful, professional and accommodating to my needs and my family’s needs, especially providing me with a space to feed [my child] if needed. Thank you for everything”

Olivia Strucke

“Everything was perfect; it’s always nice to have lots of options.”

Kevin Dailey

“Thank you for all your empathy, compassion and professionalism. Our family… is very grateful that we chose Rhody Family Funeral Home to look after our loved one.”

Siobhan Bell

“Your services were excellent. Thank you again.”

Debbie Eidt


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