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Call Now – Available 24/7 519-363-2525
When A Death Occurs

Family Conference

Family Guide

Once Nathan has been in touch with your family for the very first time we will, if at all possible, deliver a form to you and your family to review and begin to complete. This Letter of Introduction will give you a “heads up” as to what the following few days will comprise of and what some of our expectations are of you. More importantly, it will also give you a greater sense of what you can expect from us.

Please know that it is our intent to help your family through this difficult time and Nathan can always be reached on his cell phone at (519) 379-1095 or As we progress through the next several days together it is our responsibility to inform you and your family of your options and to help you organize and celebrate your loved one’s life in a way that fits your individual family’s needs.

This Letter of Introduction was created to help your family prepare for our upcoming meeting and therefore allow us to spend more time focusing on celebrating your loved one’s life. Please do not worry if you cannot locate all of the items listed, as they can always be collected later.

Download Your Family Guide.

What to Expect When You Arrive at the Funeral Home

Nathan will guide you, step by step, through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one’s life. However, this is not a one-way conversation. We want to hear your ideas and desires, they help us craft a meaningful experience.

Our Testimonials

I can’t think of anything you could have done to help us more. You, your mom and Terri-Ann make an excellent team. I had so many compliments on the set up and the service. I sing your praises to everyone who asks. Keep up the fantastic work.

Ruth Stephen and family

It felt as if you had met and knew John! All of us agreed that John would have approved. Many friends commented on how lovely the service was and how it suited John.

Cathie Stauffer

The inclusion of the life story is just a beautiful touch and leaves folks feeling that they were truly celebrating a life well lived with all the detail to think about. Thank you for being there for all of us in such a special way, in our greatest time of need.

Deb McCaslin-Teggart

Extremely well done, attention to detail was fantastic. Excellent personal touch. I would recommend their services to everyone

Bob Summers

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